Privacy Policy

Welcome to Affektive Software LLC ("Affektive Software", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, and software development and technology services.

1. Information We Collect

We may collect personal and non-personal information in a variety of ways. This includes:

  • Client-Provided Information: Information you provide when you engage us for software or product work, including business name, contact details, billing information, and—where necessary—access credentials to systems such as hosting providers, source control, project management tools, or third-party APIs.
  • Project & Usage Data: Documentation, specifications, assets, logs, analytics, and other data related to the software projects, products, or integrations we design, build, or maintain on your behalf.
  • Website Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, and operating system, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our software development, product design, and consulting services.
  • Process transactions and send related information, including proposals, statements of work, confirmations, and invoices.
  • Plan, deliver, and improve software projects and products, and provide you with detailed reports and updates.
  • Communicate with you, respond to your comments, questions, and requests, and provide customer support.
  • Improve our services, internal processes, and client relationships.
  • Comply with legal obligations and enforce our terms of service and other agreements.

3. Data Security and Confidentiality

Affektive Software LLC is committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your confidential data from unauthorized access, use, or disclosure. These measures include:

  • Secure servers and encrypted data transmission (SSL).
  • Strict access controls, ensuring only authorized personnel can access client data.
  • Regular security audits and updates to our systems.

All client project data, code, and analytics are treated as strictly confidential and are not shared with third parties, except as required to perform the services (for example, cloud hosting providers, version control platforms, or monitoring tools) or as required by law.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, monitoring, or data analysis. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

5. Your Data Rights

You have the right to access, correct, or request the deletion of your personal data. You may also have the right to object to or restrict certain processing. To make such a request, please contact us at the details provided on our contact page.

6. Changes to This Privacy Policy

Affektive Software LLC reserves the right to update this privacy policy at any time. We encourage clients to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.